Expert Employment Relations Consultancy

When employment issues threaten your business, you need expert intervention that protects your bottom line and resolves workplace challenges decisively. As a trusted employee relations consultancy, the team at Knowhow specialises in the critical work that keeps SMEs with 10 or more employees, tradespeople, retail operations, and other types of businesses running smoothly.

From personal grievances and disciplinary matters to restructuring and workplace investigations, we work with employers to provide commercially-driven solutions. Contact us today to see how we can drive your business forward.

Comprehensive Employment Relations Consultants in Auckland & Beyond

  • Personal grievance management and resolution: Our employment relations consultants help you navigate personal grievance claims with expert guidance. They handle negotiations and settlement discussions to achieve commercially viable outcomes while protecting your organisation’s reputation.

  • Disciplinary procedures and investigations: Execute fair, compliant disciplinary processes with step-by-step guidance. We ensure proper documentation, well managed meetings, and procedural fairness while protecting your business interests throughout complex disciplinary matters.

  • Restructuring and redundancy processes: Manage organisational changes smoothly with expert restructuring support. Our employment relations consultants in Auckland ensure compliance with employment law while minimising disruption and potential claims during restructuring processes.

  • Employment agreement drafting and review: Secure your business with robust, tailored employment agreements. Our consultants draft and review agreements that protect your interests and ensure clarity and legal compliance.

  • HR compliance and policy development: Stay ahead of law changes with comprehensive compliance support. We can develop practical policies covering performance management, leave entitlements, and workplace conduct to protect your business.

  • Performance management strategies: Our employment relations consultants near you can help address underperformance with structured improvement plans and proven frameworks to document issues and guide employees towards improvement.

  • Workplace investigations (bullying, harassment): Conduct thorough, impartial investigations into serious workplace allegations. The consultants at Knowhow can handle sensitive matters professionally, ensuring procedural fairness and outcomes that protect your business.

  • Incapacity and capability assessments: Manage complex incapacity situations with our professional guidance. From medical assessments to capability evaluations, our employee relations consultants will help you navigate these challenging circumstances with compassion and legal compliance.

Why Businesses Choose Our Employment Relations Experts

Proven Expertise & Track Record

With 25 years of hands-on experience, our consultants have built an unmatched reputation for employment relations in Auckland and New Zealand. Our satisfied clients consistently refer us as we deliver results when employment issues threaten your business operations.

Tailored, Commercially-Focused Solutions

We understand that every business is different, so our employment relations consultancy tailors services to your specific industry and operational needs. Unlike generic HR consultants, we focus on commercially driven solutions that protect your business. Whether you're an architectural firm navigating professional standards or a manufacturing operation managing workforce restructures, we'll provide strategic, personalised advice.

Dedicated, Personalised ER Support

Our Priority Package ensures you receive dedicated employment relations support when you need it most, without lengthy commitments or restrictive agreements. When employment crises arise, we'll respond quickly with personalised solutions that resolve workplace challenges efficiently and keep your bottom line intact.

Frequently Asked Questions About Employment Relations

  • Providing employment relations services in Auckland and throughout the country, we work across diverse industries, including professional services, hospitality, manufacturing, construction, and healthcare. We understand that an accounting firm's restructuring requires different considerations from performance management in a manufacturing company.

    Our consultants take time to understand your business's challenges, culture, and objectives before providing targeted advice that aligns with your industry context and commercial realities.

  • Seek advice from an employee relations consultant near you immediately when facing personal grievances, disciplinary issues, restructuring, or workplace investigations. Don’t wait until problems escalate—early intervention prevents costly disputes and protects your reputation. Whether it’s an urgent crisis or strategic planning, expert guidance saves time, money, and stress.

  • Our employment relations consultants in Auckland service NZ-wide. They stay current with all national employment law changes and regularly update clients on new requirements. We can review your policies, employment agreements, and procedures to ensure ongoing compliance.

    When changes occur, our employment relations or human resources compliance consultants proactively contact you with practical guidance to keep your business compliant, covering everything from employment agreement updates to leave entitlements.

What our clients say

  • Sam Martin - First Point Electrical

    We have used Knowhow Ltd for all of our employment relations and HR solutions for several years now. The team have a wealth of knowledge and always go the extra mile for us - highly recommended.

  • Sam Fulton - Fero Ltd

    Knowhow really takes the time to understand our business and ensure that the services that they are providing are fit for purpose, and are going to add the most value. They are experienced, knowledgeable and very easy to work with. We have been working with Knowhow for about 15 years and I strongly recommend them to anyone that wants complete wrap around HR services, and advice, that will ensure the best for your business and team.

  • Orthodontist Knowhow Client

    Craig Sharp - Craig Sharp Orthodontics Ltd

    I have a small business with a small number of employees and have enlisted Knowhow's HR expertise for many years. Knowhow has certainly helped us through difficult employment issues which are few and far between, but nonetheless, very stressful when they do arise. They have a great team, very approachable and very efficient. They have removed much of the stress around employing staff and the help is both for the employer and also for the staff. I cannot recommend them highly enough.

  • Grant Harwood - Kilimanjaro Consulting

    We strive to be an employer of choice, so retaining the highest standards possible in the HR realm is a big part of our commitment to this. We achieve fairness, compliance and sound outcomes for all every time because Knowhow is our confidant for best practice running our 'modern' workforce. We are always pleased with their service and therefore highly recommend them.

  • Oursourced HR for New Zealand SME's

    Elizabeth Hill - Hills Commercial Flooring

    Great and timely service, would highly recommend

  • John Abbott - Redgraves Home Fabrics

    Always available to provide expert advice and support. Highly recommend Knowhow

  • David

    I've had the immense pleasure of working along side Emma and the team at Knowhow. They have assisted us with drawing up contracts for our team and reviewing the old ones we had in place. I highly recommend their services!

  • Laptop Kudo stock image knowhow client

    Karl Tercel - Kudo Digital

    Perfect company for any businesses needing employment relations advice/support

  • Michael Hemphill - Metro Law Barristers & Solicitors

    Prompt and cost effective advice

  • Andrew Waugh - Cornerstone Security

    Emma & the team at Knowhow are great, respond to queries/issues in a timely manner and have helped me understand the employment contract and process framework such that I now feel back in control of my employment practices... and it shows in the team we've now built and are growing. Very highly recommended.

Partner with Employment Relations Consultants Near You

When employment issues pop up, you need trusted consultants who understand the stakes. Our employment relations services in Auckland provide sound advice needed to resolve workplace challenges and protect your business interests.

Ready to outsource human resources and have our expert consultants handle employment relations in Auckland and throughout the country? Contact us today to see how we can help you move forward confidently.