Outsourced HR Services

Hiring a full-time intermediate HR professional typically costs upwards of $80,000 annually, with senior-level staff costing $150,000+. However, you are vulnerable to expensive disputes and compliance failures without extra support. As reliable outsourced HR providers and HR consultants in Auckland, we bring 25 years of expertise without the overhead costs.

Our commercially focused approach handles complex employment relations work that protects your business, leaving you to focus on your operations. Contact us today to see how outsourced human resources solutions can help your business.

Complete Human Resources Outsourcing Services

  • Priority Package Retainer Support: Access dedicated HR expertise through our flexible retainer system. This system gives you immediate support for urgent employee matters at a priority rate, eliminating the expense of full-time salaries.

  • Employment Agreement Management: Draft, review, and update employment agreements that protect your business interests and ensure full compliance. Our robust agreements help prevent disputes and provide clear frameworks for employment relationships.

  • Performance Support: With our outsourced human resources solutions, you can navigate performance issues, ensuring proper documentation, procedural fairness, and complete compliance as we protect your business through challenging situations.

  • Disciplinary Support: Gain support in managing disciplinary processes, maintaining proper documentation, procedural fairness, and full compliance to protect your business during difficult circumstances.

  • Restructuring & Redundancy Guidance: Manage restructuring and redundancy processes with confidence. Our specialists will guide you through legal requirements, consultation obligations, and documentation to minimise risks during these periods.

  • Personal Grievance Guidance: Handle personal grievance claims with strategic support that secures your reputation and bottom line. When you outsource human resources, we provide expert negotiation assistance and settlement guidance to achieve commercially viable outcomes.

  • HR Compliance & Policy Development: Stay current with the latest employment law changes with comprehensive policy frameworks with human resources compliance services. We develop practical, legally compliant procedures covering workplace conduct, performance management, and more.

  • Complex Investigation Support: Conduct thorough, impartial workplace investigations into serious allegations as our consultants can handle sensitive matters professionally, ensuring procedural fairness and outcomes that consider your business interests.

  • Supporting Internal HR Teams:Outsourced HR services can provide specialist backup for your existing HR staff when complex employment relations issues arise. We’ll work alongside your team to navigate challenging situations that require advanced employment law knowledge.

Why Choose Our HR Outsourcing Agency?

Cost-Effective Solution

Hiring human resource specialists in-house requires salary, benefits, training, and office overhead. HR solutions outsourced deliver the same expert employment relations support at a fraction of the cost through our priority package.

Flexible Priority Package Support

When employment crises rear their heads, our flexible Priority Package will ensure you receive dedicated solutions when you need them most. You can access 25 years of proven expertise through a monthly retainer.

Commercially-Focused Solutions

Unlike other HR outsourcing agencies, our team focuses on practical solutions that protect your bottom line, as every employment decision impacts your business operations, profitability, and reputation.

Frequently Asked Questions About Outsourced Human Resources

  • Many clients maintain basic HR administration internally while outsourcing more complex matters requiring specialist expertise. We can complement your existing HR capabilities, providing expert backup when challenging situations arise.

    Outsourced HR services can work alongside your team to handle the high-level employment law matters that could otherwise overwhelm your internal resources. This approach gives you the best of both worlds: cost-effective, day-to-day HR management with access to specialist knowledge.

  • Not at all. We work behind the scenes to support your management team rather than inserting ourselves into daily operations. You maintain complete control over workplace culture and employee relationships while we handle the more complex matters and ensure legal compliance.

    When you outsource HR in Auckland and throughout New Zealand with Knowhow, we keep everything in-house so you can remain the face of HR within your organisation—we simply provide the expertise needed to keep everything running smoothly.

  • We make transitioning to working with our HR outsourcing agency incredibly simple for clients with minimal disruption to their operations. We begin with a comprehensive review of your current HR practices, employee agreements, and compliance requirements to identify any immediate risks or improvement opportunities.

    With a strong understanding of your business needs, we establish clear communication protocols and response procedures through our Priority Package. Your team receives direct contact details for urgent matters, and we integrate seamlessly with your existing processes.

What our clients say

  • Sam Martin - First Point Electrical

    We have used Knowhow Ltd for all of our employment relations and HR solutions for several years now. The team have a wealth of knowledge and always go the extra mile for us - highly recommended.

  • Sam Fulton - Fero Ltd

    Knowhow really takes the time to understand our business and ensure that the services that they are providing are fit for purpose, and are going to add the most value. They are experienced, knowledgeable and very easy to work with. We have been working with Knowhow for about 15 years and I strongly recommend them to anyone that wants complete wrap around HR services, and advice, that will ensure the best for your business and team.

  • Orthodontist Knowhow Client

    Craig Sharp - Craig Sharp Orthodontics Ltd

    I have a small business with a small number of employees and have enlisted Knowhow's HR expertise for many years. Knowhow has certainly helped us through difficult employment issues which are few and far between, but nonetheless, very stressful when they do arise. They have a great team, very approachable and very efficient. They have removed much of the stress around employing staff and the help is both for the employer and also for the staff. I cannot recommend them highly enough.

  • Grant Harwood - Kilimanjaro Consulting

    We strive to be an employer of choice, so retaining the highest standards possible in the HR realm is a big part of our commitment to this. We achieve fairness, compliance and sound outcomes for all every time because Knowhow is our confidant for best practice running our 'modern' workforce. We are always pleased with their service and therefore highly recommend them.

  • Oursourced HR for New Zealand SME's

    Elizabeth Hill - Hills Commercial Flooring

    Great and timely service, would highly recommend

  • John Abbott - Redgraves Home Fabrics

    Always available to provide expert advice and support. Highly recommend Knowhow

  • David

    I've had the immense pleasure of working along side Emma and the team at Knowhow. They have assisted us with drawing up contracts for our team and reviewing the old ones we had in place. I highly recommend their services!

  • Laptop Kudo stock image knowhow client

    Karl Tercel - Kudo Digital

    Perfect company for any businesses needing employment relations advice/support

  • Michael Hemphill - Metro Law Barristers & Solicitors

    Prompt and cost effective advice

  • Andrew Waugh - Cornerstone Security

    Emma & the team at Knowhow are great, respond to queries/issues in a timely manner and have helped me understand the employment contract and process framework such that I now feel back in control of my employment practices... and it shows in the team we've now built and are growing. Very highly recommended.

Enjoy the Benefits of Human Resources Outsourcing Companies

When employment challenges threaten business operations, you need trusted human resources outsourcing companies on your side. Our 25 years of proven expertise as a human resources and employee relations consultancy protect your business so you can focus on what you do best—running it.

Ready to secure expert outsourced HR in Auckland and throughout NZ? Contact us to see how we can protect your bottom line or discuss other services, such as change management advisory.