Our Services

  • Hands on management to address employment relations and human resources issues, e.g. poor performance, disciplinary matters, restructuring, incapacity, investigations of allegations of bullying, harassment

  • We can ensure that your business is compliant with all relevant employment legislation. Ensuring your policies, documents and procedures meet current regulations.

    • Employment Agreements Individual / Collective 

    • Leave management

    • Holidays Act  

    • Contracts for services 

    • HR Policies 

    • Job Descriptions 

  • As businesses grow and evolve, ensuring that your HR practices are efficient, compliant, and aligned with your strategic goals is crucial. That’s why we’re excited to offer our comprehensive HR Audit service, designed to help you optimize your HR operations.

    Our HR Audit includes:

    • Compliance Review: Ensuring your policies and procedures meet current regulations.

    • Efficiency Analysis: Identifying areas where processes can be streamlined to save time and resources.

    • Risk Mitigation: Identifying potential HR risks

    • HR Plan Development: Delivery of a strategic HR plan that aligns with your business goals.

    By conducting an HR Audit, you can uncover hidden opportunities for improvement, mitigate risks, and enhance overall organizational performance.

  • We can help you develop a strategic HR plan that aligns with your business goals.

  • We provide employers with legal support if required including mediation and representation for matters referred to the Employment Relations Authority

    • Recruitment 

    • Induction 

    • Performance reviews 

    • Key Performance Indicators 

    • Training needs analysis and plans  

    • Remuneration systems 

    • Bonus/commission structures 

  • We can help you manage change effectively and minimize disruption to your business.

    • Organisational Reviews 

    • Engagement 

  • We provide our clients with access to a team of experienced HR professionals who can answer your questions and provide advice on a wide range of HR matters.

  • We provide businesses with a comprehensive HR training solutions to enhance employee performance, improve compliance, and mitigate risk.

    Our HR training sessions can be tailored directly for your business needs.

    Contact us to find out more.

    • Audit 

    • Health and Safety policy  

    • Role definition 

    • Process of involvement 

    • Records of Health and Safety Practice 

    • Reporting 

    • Health and Safety induction 

    • Implementing Health and Safety  

    • Information, case law 

    • Legislative changes and their relevance to employers 

Say Hello

Book Your Discovery Call Now

Contact us today to schedule a Consultation or learn how we can assist with your HR and employment relations needs.

Book Discovery Call

What Sets Us Apart

  • Dedicated account management from a team who will take the time to get to know you and your business, so when you call, we can deliver efficient, professional service.

  • With 25 years of experience, Knowhow has built a reputation for providing trusted, innovative solutions to New Zealand businesses of all sizes.

    Why Our Experience Matters:

    • Proven Track Record: Our longevity in the industry is a testament to our consistent delivery of high-quality advice that meets the ever-evolving needs of businesses.

    • Industry Expertise: We’ve kept up with industry changes, regulations, and best practices, ensuring our clients stay ahead of the curve.

    • Trusted Relationships: Many of our clients have been with us for years, relying on us for our expertise and commitment to service excellence.

  • Our Track Record speaks for its self:

    Since January 2020 we have:

    • Handled 1381 matters with legal risk

    •  97% of those matters were managed with no legal challenges

    •  39 personal grievance claims Knowhow Limited managed (including those brought to us after the event)

    •  15 of those matters were resolved without the need for mediation

    •  23 matters were settled at mediation

    •  1 matter was lodged with the Employment Relations Authority (ERA) and was subsequently withdrawn

  • We take a commercially-focused approach to HR that’s designed to drive business performance. We know that effective HR practices are more than just compliance—they are key to your business achieving long-term commercial success.

  • We understand that every business is unique, which is why we offer tailored employment documents designed specifically for your organization's requirements. Our service provides you with professionally crafted contracts, policies, and other HR documents that align with your company culture, legal needs, and industry standards.

  • For our Clients who have a need for outsourced HR support across the spectrum of HR services, we provide a retainer based HR Support Package and a priority rate for all work.

  • We also work on an as needs basis for clients and ad hoc rates apply to this work.

Sam Fulton - Fero Ltd

“Knowhow really takes the time to understand our business and ensure that the services that they are providing are fit for purpose, and are going to add the most value. They are experienced, knowledgeable and very easy to work with. We have been working with Knowhow for about 15 years and I strongly recommend them to anyone that wants complete wrap around HR services, and advice, that will ensure the best for your business and team.”

A smiling man in a blue shirt and black jacket with a 'Fero' logo, standing behind a counter, with a 'Fero' store display in the background.

BRANDS WE WORK WITH

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